Simplify Your Insurance Claim 📞 (727) 273-7833

Terms of Service

 

Effective Date: 04/09/2025
Company: Victorious Claims LLC (“Company,” “we,” “us,” or “our”)
Legal Entity: Florida-based Limited Liability Company
Contact Email: info@victoriousclaims.com


1. Acceptance of Terms

By using our website, submitting any information through our forms, communicating with our team, or engaging our services in any manner, you agree to be bound by these Terms of Service. If you do not agree, do not access or use any part of our services or platforms.


2. Scope of Services

Victorious Claims LLC offers public adjusting and claims management services to property owners within states where our firm is licensed. These services may include damage inspections, documentation, negotiation, and representation in accordance with applicable laws and contracts.

We reserve the right to modify, expand, suspend, or discontinue any aspect of our services at any time, for any reason, without notice.


3. Client Responsibilities

You agree to:

  • Provide accurate, timely, and complete information.

  • Upload requested documentation, including policy details and photos.

  • Respond promptly to communications from our team.

  • Inform us of any changes to your contact information, insurance coverage, or claim status.

  • Sign legally binding documents required to engage our services, including the Letter of Representation (LOR) and/or any relevant contracts.

Failure to comply may result in delays, withdrawal of services, or termination of our relationship.


4. No Guaranteed Results

Victorious Claims LLC does not guarantee any specific outcome, settlement amount, or timeline for your insurance claim. Results vary based on policy language, documentation, insurer responsiveness, claim type, and other variables beyond our control.


5. Payment and Fees

All fees and compensation structures are clearly outlined in your signed agreement with us. Unless explicitly stated, services are not billed upfront. We are typically compensated as a percentage of the final settlement amount.

If you fail to cooperate or cancel services after signing, you may still be liable for fees incurred to date.


6. Intellectual Property

All logos, documents, marketing content, videos, processes, and systems used or presented by Victorious Claims LLC are the exclusive intellectual property of the Company. You may not copy, reuse, or distribute our materials without written consent.


7. User Conduct

You agree not to:

  • Use our site or services for illegal or fraudulent purposes.

  • Attempt to gain unauthorized access to our systems.

  • Disparage or defame the Company publicly or online.

We reserve the right to pursue legal action against individuals or entities who damage our reputation or interfere with operations.


8. Limitation of Liability

To the fullest extent permitted by law, Victorious Claims LLC shall not be liable for any direct, indirect, incidental, punitive, or consequential damages, including but not limited to lost profits, delays, denial of claims, or miscommunications, arising out of the use or inability to use our services.

Our maximum liability is limited to the amount paid to us for services rendered.


9. Indemnification

You agree to indemnify, defend, and hold harmless Victorious Claims LLC, its officers, staff, affiliates, and agents from any claims, losses, liabilities, costs, or expenses (including attorney’s fees) resulting from your violation of these Terms or any applicable laws.


10. Third-Party Services & Integrations

We may refer, recommend, or integrate with third parties such as contractors, attorneys, engineers, and restoration companies. We are not responsible for their services, conduct, or results. Use of such third parties is at your discretion.


11. Termination of Relationship

We reserve the right to terminate services at any time, with or without cause, especially in cases of client misconduct, non-cooperation, fraud, or breach of agreement. You may also terminate by submitting a written request.

Termination does not waive your obligation to pay earned fees or reimburse us for completed services.


12. Dispute Resolution

All disputes must first be attempted to be resolved in good faith through direct communication. If unresolved, both parties agree to binding arbitration in the State of Florida under the rules of the American Arbitration Association. Legal fees may be recovered by the prevailing party.


13. Force Majeure

We are not liable for any failure or delay in performance due to causes beyond our control, including natural disasters, outages, governmental actions, or insurer-related interference.


14. Changes to Terms

We may update these Terms of Service at any time without prior notice. The latest version will always be available on our website. Continued use constitutes acceptance.


15. Contact Us

Victorious Claims LLC
360 Central Ave Suite 800
St. Petersburg, FL 33701
info@victoriousclaims.com
Phone:(727) 273-7833