Effective Date: 04/09/2025
Company: Victorious Claims LLC (“Company,” “we,” “us,” or “our”)
Legal Entity: Florida-based Limited Liability Company
Contact Email: info@victoriousclaims.com
By using our website, submitting any information through our forms, communicating with our team, or engaging our services in any manner, you agree to be bound by these Terms of Service. If you do not agree, do not access or use any part of our services or platforms.
Victorious Claims LLC offers public adjusting and claims management services to property owners within states where our firm is licensed. These services may include damage inspections, documentation, negotiation, and representation in accordance with applicable laws and contracts.
We reserve the right to modify, expand, suspend, or discontinue any aspect of our services at any time, for any reason, without notice.
You agree to:
Provide accurate, timely, and complete information.
Upload requested documentation, including policy details and photos.
Respond promptly to communications from our team.
Inform us of any changes to your contact information, insurance coverage, or claim status.
Sign legally binding documents required to engage our services, including the Letter of Representation (LOR) and/or any relevant contracts.
Failure to comply may result in delays, withdrawal of services, or termination of our relationship.
Victorious Claims LLC does not guarantee any specific outcome, settlement amount, or timeline for your insurance claim. Results vary based on policy language, documentation, insurer responsiveness, claim type, and other variables beyond our control.
All fees and compensation structures are clearly outlined in your signed agreement with us. Unless explicitly stated, services are not billed upfront. We are typically compensated as a percentage of the final settlement amount.
If you fail to cooperate or cancel services after signing, you may still be liable for fees incurred to date.
All logos, documents, marketing content, videos, processes, and systems used or presented by Victorious Claims LLC are the exclusive intellectual property of the Company. You may not copy, reuse, or distribute our materials without written consent.
You agree not to:
Use our site or services for illegal or fraudulent purposes.
Attempt to gain unauthorized access to our systems.
Disparage or defame the Company publicly or online.
We reserve the right to pursue legal action against individuals or entities who damage our reputation or interfere with operations.
To the fullest extent permitted by law, Victorious Claims LLC shall not be liable for any direct, indirect, incidental, punitive, or consequential damages, including but not limited to lost profits, delays, denial of claims, or miscommunications, arising out of the use or inability to use our services.
Our maximum liability is limited to the amount paid to us for services rendered.
You agree to indemnify, defend, and hold harmless Victorious Claims LLC, its officers, staff, affiliates, and agents from any claims, losses, liabilities, costs, or expenses (including attorney’s fees) resulting from your violation of these Terms or any applicable laws.
We may refer, recommend, or integrate with third parties such as contractors, attorneys, engineers, and restoration companies. We are not responsible for their services, conduct, or results. Use of such third parties is at your discretion.
We reserve the right to terminate services at any time, with or without cause, especially in cases of client misconduct, non-cooperation, fraud, or breach of agreement. You may also terminate by submitting a written request.
Termination does not waive your obligation to pay earned fees or reimburse us for completed services.
All disputes must first be attempted to be resolved in good faith through direct communication. If unresolved, both parties agree to binding arbitration in the State of Florida under the rules of the American Arbitration Association. Legal fees may be recovered by the prevailing party.
We are not liable for any failure or delay in performance due to causes beyond our control, including natural disasters, outages, governmental actions, or insurer-related interference.
We may update these Terms of Service at any time without prior notice. The latest version will always be available on our website. Continued use constitutes acceptance.
Victorious Claims LLC
360 Central Ave Suite 800
St. Petersburg, FL 33701
info@victoriousclaims.com
Phone:(727) 273-7833